Privacy Page

Privacy Policy

Effective Date: January 1, 2024

1. Introduction

Welcome to FamilyHealer.tv ("we," "us," "our," or the "Website"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our online courses platform ("Services").

2. Information We Collect

We may collect the following types of personal information from you:

- Account Information: When you create an account, we may collect your name, email address, username, and password.

- Payment Information: If you purchase any courses, we may collect your payment details, such as credit card information or other payment method details.

- Course Progress and Interaction Data: We may collect information about your course progress, quizzes, assignments, and interactions with instructors or other learners.

- Device and Usage Information: We may automatically collect information about your device, browser type, IP address, and how you use our Services.

- Communications: When you contact us, we may collect information related to your inquiries or feedback.

3. Use of Information

We may use your personal information for the following purposes:

- To provide and improve our Services and personalize your learning experience.

- To process payments and maintain your account.

- To communicate with you regarding course updates, promotions, or important notifications.

- To analyze website usage and trends to enhance our Services and user experience.

- To respond to your inquiries or support requests.

4. Data Sharing

We may share your personal information with third parties under the following circumstances:

- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our Services, such as payment processors and hosting platforms.

- Instructors and Learners: Your course progress and interaction data may be shared with instructors and other learners to facilitate the learning process.

- Legal Compliance: We may disclose your information if required by law, or court order, or to protect our rights, safety, or the rights, safety, or property of others.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please be aware that no method of data transmission over the Internet or electronic storage is entirely secure.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your user experience and analyze website usage. You can manage your cookie preferences through your browser settings.

7. Third-Party Link

Our Website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at rehuxley@[email protected].

By using our Services, you consent to the terms of this Privacy Policy and our collection and use of your personal information as described herein.